At Ireland's Florist, we strive to provide you with the highest quality products and services. Please review our returns policy below:
Non-Returnable Items:
- Flower arrangements are not eligible for return or exchange.
- All sales are final for bespoke floral arrangements and custom orders.
Faulty Products:
- If you receive a product that is faulty or damaged, we will gladly accept a return or exchange.
- To initiate a return or exchange for a faulty product, please contact us within 48 hours of receiving your order.
Return Process:
- Contact our customer service team at info@irelandsfloristofsunbury.com.au with your order number and a description of the issue.
- Our team will assess the situation and provide you with instructions on how to proceed.
- Once your return is approved, you will receive instructions on how to return the faulty product to us.
Important Notes:
- Returned items must be in their original packaging and in the same condition as received.
- Proof of purchase is required for all returns and exchanges.
Contact Us: If you have any questions or concerns regarding our returns policy, please do not hesitate to reach out to our customer service team at [email/contact details]. We are here to assist you and ensure your satisfaction.
Thank you for choosing Ireland's Florist.